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Jennifer Garigliano

Title: Director, Water Resources Management

Contact: (845)

NWSA Involvement: Member



Ms. Garigliano began her career with the New York City Department of Environmental Protection’s (DEP) Bureau of Water Supply in 2012 as the Chief of Staff.  After serving in that role for more than 10 years, Ms. Garigliano transitioned to the role of Director of Water Resources Management in 2023. In her role, Ms. Garigliano oversees the Bureau’s Wholesale Water Programs and policies for reservoir releases from the NYC Water Supply System.  She also serves as the Department’s technical representative to the Delaware River Basin Commission and Office of the Delaware River Master on all issues related to flow management in the Delaware River Basin.  Ms. Garigliano is also responsible for supporting daily reservoir operations and long-term system planning by managing an integrated modeling team who conducts water quality, quantity, and climate change modeling of the NYC Water Supply System.  Prior to her employment with New York City, she served on active duty in the U.S. Army as a CBRNE (Chemical, Biological, Radiological, Nuclear, and Explosive) Officer.

Ms. Garigliano holds a Bachelor of Science degree in Environmental Engineering from the United States Military Academy at West Point and a Master of Arts degree in Emergency and Disaster Management from American Military University.



Organization Type: Municipal Water and Wastewater Utility.

Water Supply: Surface Water (19 reservoirs and 3 controlled lakes). 

Population Served: Approximately 9.5 million (8.5 million in New York City and 1 million upstate equaling roughly one-half of New York State’s total population).

Water Users: Primarily NYC residential and commercial users but also wholesale to entitled upstate communities.

Total Storage Volume: 580 billion gallons (approximately 1,779,955 acre feet).

Key Issues/Challenges: Maintaining/updating aging infrastructure, river flow management in the Catskill and Delaware Systems, coordination with multiple state and federal-level agencies and stakeholder groups, salinity/sea level rise, climate change, and population growth.

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